March 28, 2023
6 min read

How Creativa Engages With Clients And How It Works

At Creativa, we take pride in establishing lasting connections with clients to ensure we deliver the highest quality service. We recognize that communication is key to the creative process and prioritise establishing rapport with clients from the start.

When a client requests a quote or a job for video production, live action, animation, virtual or augmented reality immersive/ interactive experience, for example, Creativa makes an effort to meet customers in person or via video conference to reduce email and create a more efficient workflow. This allows us to form an early personal connection with the client and acquire a thorough understanding of their requirements. We believe that establishing thriving partnerships and relationships requires a deep  understanding of our client and their business.

The team at Creativa understands the value of collaboration between production and sales. Production plays a crucial role in assisting and retaining clients because they are responsible for delivering an exceptional experience throughout pre-production, production, and post-production. Clients are more likely to return if they have a positive production experience, and Creativa takes this to heart.

Trust is the foundation of everything we do, and we work diligently from the beginning to establish it. We strongly believe that early client participation in the creative process helps to build this confidence. We are always honest about what is feasible, and we are solely focused on executing for our clients to guarantee that their video meets its requirements.

When it comes to presenting proposals, Creativa takes a comprehensive approach. Our proposals are very detailed and contain both written and visual elements, such as style frames and mood boards. Occasionally, we also include multiple creative ideas to explore options. Clients often comment on our level of commitment prior to green-lighting a project, indicating that we are devoted from the start. 

We believe that our clients choose us not only because of the quality of our work, but also because of the trusting, communicative relationships we cultivate with them. Plus we know that making a video with us is easy. 

We strive to involve our clients throughout the entire creative process, and we take pride in providing exceptional service.

Whether you are looking to create training videos, explainer videos, a non for profit video production or health care video to engage your audience, among others, we can help.

Are you looking to bring your vision to life with the help of a professional crew? Look no further! We would be thrilled to work with you on creating visual content for your brand.

Let’s chat about how we can make this happen. We can’t wait to hear from you!

Best regards,

Sev, Head of Sales @Creativa




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